Shipping policy

📦 Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Shipping Time

As we operate using an international dropshipping model, estimated delivery times are:

  • 7–15 business days across the United Kingdom

Please note that delivery times may vary due to external factors such as high demand, logistics delays, or customs processing.

🌍 Product Origin

Our products are shipped directly from international warehouses, allowing us to offer competitive prices and a wide range of products.

💰 Shipping Costs

  • We offer free standard shipping across the United Kingdom
    OR
  • Shipping costs are calculated at checkout based on your location and selected items

(You can choose the option that best fits your store strategy.)

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

If you do not receive tracking details within a few days, please contact us.

⚠️ Potential Delays

While we strive to meet all estimated delivery times, delays may occur due to:

  • Customs clearance procedures
  • Carrier or logistics issues
  • High seasonal demand

We appreciate your patience and understanding in such cases.

📬 Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

📦 Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact our support team so we can investigate and assist you.

📧 Contact Us

If you have any questions regarding shipping, feel free to reach out:

📩 Email: manzonnisupport@gmail.com

Thank you for choosing Manzonni!